I have been a part of this industry for 23 years. At Ferguson we strive for the best customer service to our clients since it’s how we’re able to differentiate ourselves from our competition. Pride has been able to take the process of appliance delivery and installation to a level to where we feel they are a true extension of our business. The last person to talk to our customer is what many homeowners will remember, so I’m glad we have Pride as part of that process.